Organizations, companies, and very important people across the world utilize the protection of private security service for the protection of their personal property and assets. These services provide protection from any type of loss that may be experience ensuring the safety of the company and the individual. One private security service that is used by most organizations in the United States is Loss Prevention. Loss Prevention entails numerous of responsibilities for the company or business that hires them. The services provided by a Loss Prevention group can be organized within the company or they can be hired from an outside source. Regardless, of where the service comes from, their job duties remain the same, protect the company. Loss prevention is based on the principle of integrity, which means doing the right thing when no one is looking (Jagielski, 2011). This principle either makes or breaks, a loss prevention associate. These associates are responsible for conducting investigations either internal or external, ensuring safety, auditing departments, and meeting inventory on a yearly basis to prevent losses within the company (Carson & Snowden, 2010; Pitt 2011). Investigations
In an organization, one of the primary responsibilities of a loss prevention associate is to conduct investigations. The loss prevention associated must conducted detailed and factual investigation for the apprehension of internal and external offenders. In some cases these individuals can be prosecuted, arrested, and eventually relived from the positions.
Internals are classified as individuals that work for the company or business, in which they are causing a loss to the company. In other words, the loss prevention associate must investigate employees that are committing theft. Theft does not only stand for stealing merchandise or money, it includes time fraud, fictional accidents, and organized events that lead to theft (Jagielski, 2011). Once these instances are identified, the loss prevention associated goes into action by recording, writing, and listing all events the employee does. The most crucial evidence for a loss prevention associate is video recordings, as what the video shows cannot be changed (Internal Product Theft Is The Focus Of Most Retailers., 2007). An internal investigation is usually a lengthy one that involves many days of observation and organization of data with dates. Once the investigation is complete, the employee is interviewed. Based on the events of the interview there are two steps that can conclude the interview, however, they both lead to the employee being fired (Internal Product Theft Is The Focus Of Most Retailers., 2007). Before a decisions is made on the employee the loss prevention team must determine if the value needed for prosecution was met. This will allow them to determine if charges will be pressed or not. If the employee admits to the theft then they are given a promise to appear in court first or they are arrested (Internal Product Theft Is The Focus Of Most Retailers., 2007). The second situation is that the employee does not admit to the theft, in which case they are indeed arrested. In the end, all the evidence that was gathered is presented in court and used to convict the former employee.
The second type of investigation is termed as an external investigation. These investigations are deemed as customers that come into the store and steal merchandise or shoplifters (Michaud, 2007). This process is different for every store and the details of the process cannot be discussed. However, there has to be constant supervision of the shoplifter to make sure that they continue to have the merchandise. The video recordings are also used to track suspects and once the suspect leaves the store they are approach by a loss prevention associate that advises them of the situation (Michaud, 2007). From this point on the policies and procedures of every store or organization...
Please join StudyMode to read the full document